SWAT GLASS warrants installation of new automotive glass to be free from defects in material and workmanship upon delivery, subject to the Lifetime Warranty. Any problems caused by installation error, such as wind and water leaks, loose moldings and some types of stress cracks, will, at the option of SWAT GLASS be repaired or replaced at no cost to you. This Lifetime Warranty is valid for the life of the vehicle. Keep your original hand written invoice in your car at all times. As long as your vehicle is drivable and the new owner has the hand written invoice SWAT GLASS will honor this Lifetime Warranty. To make a claim under this Lifetime Warranty, you must present this invoice as proof of chip repairs or replacement by SWAT GLASS. THIS LIFETIME WARRANTY DOES NOT COVER leakage or stress cracks caused by pre-existing rust, structural damage, or other damage caused by vandalism, impact with foreign objects or auto accident.
If SWAT GLASS has made chip repairs to your automotive glass and you are not satisfied with such repair, SWAT GLASS will credit the cost of the chip repair toward replacement of the glass by SWAT GLASS in the event you request a repair of a rock chip or other damage caused by impact with foreign objects or by vandalism, you agree that SWAT GLASS shall not be responsible for breakage that occurs in attempting such repairs.
REPAIR OR REPLACEMENT OF YOUR AUTO GLASS AS PROVIDED UNDER THIS LIFETIME WARRANTY IS YOUR ONLY & EXCLUSIVE REMEDY. This exclusive remedy will not be deemed to have failed of its essential purpose so long as SWAT GLASS is willing and able to repair or replace the automotive glass installed. THIS LIFETIME WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR VERBAL, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF/MERCHANTABILITY AND FITNESS FOR PARTICULAR USE.
SWAT GLASS makes no other warranties of any kind. This Lifetime Warranty is automatically null and void if anyone other than SWAT GLASS approved personal attempt to repair or repair any alleged damage the customer believes was caused by SWAT GLASS. If the Lifetime Warranty becomes automatically null and void SWAT GLASS will issue a written statement concerning the reason the Lifetime Warranty has become automatically null and void. After a written statement has been issued, this Lifetime Warranty shall be of no force or effect.
We do not cover new glass damage that is not directly caused by our work; i.e. vandalism, rock from road, etc.
Although a warranty issue is rare here at SWAT Glass, in the event that you have an issue with your install that include, but are not limited to:
Please call us immediately so we can come out ASAP to your vehicles location and get these issues fixed quickly, and efficiently, with one of our qualified technicians. Again, it is very rare we have issues like these after installs, but they due happen from time to time and it is important to us to rectify these issues immediately for our customers.
In the event you need a warranty, call us at 1-800-871-4275 for immediate assistance during our normal business hours.
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